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"Be a yardstick of quality. Some people aren't used to an environment where excellence is expected."  
Steve Jobs
Simply ask permission before putting someone on speaker phone. It gives an impression of transparency and respect. 
Executive Coaching for Leaders in Communication, Personal Branding, Strategic Thinking and Cultural Change in Organizations - apply now for your sessions 
If you have any questions or you want a tip on etiquette, please contact us.
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Services
Packages
Sonya S. also offers packages tailor-made programs for specific departments as follows:

1- Diamond: (For Banks & Financial Institutions)
2- Emerald: (For Hospitals)

3- Ruby: (For Airlines)

4- Sapphire: (For Hospitality industry)


5- Pearl: (Retail/Commercial)

These will be conducted in the shape of a workshop unless a company requires a one-to-one consultancy or regular monitoring which will be reflected in the price and the available hours to be conducted.

There can also be packages tailor-made to suit the requirements of the company concerned. A workshop will require a minimum of 10 persons to take place. Otherwise, it will be conducted on a one to one basis.

The workshops will be on a two-day basis unless the client expresses that these be done in one day which may affect the effectiveness of the information given and activities.

These will be conducted in the shape of a workshop unless a company requires a one-to-one consultancy or regular monitoring which will be reflected in the price and the available hours to be conducted.

There can also be packages tailor-made to suit the requirements of the company concerned. For example, a client might ask for more on the team-building skills, telephone skills, and interviewing skills for Human resources staff and give up the other etiquette skills. Or might require all the items in the Sapphire package with more emphasis on one subject, this we will call Sapphire Plus.

A workshop will require a minimum of 10 persons to take place. Otherwise, it will be conducted on a one to one basis.

The workshops will be on a two-day basis unless the client expresses that these be done in one day which may affect the effectiveness of the information given and activities.
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